Refunds & Returns

Bottle Shop

• No refunds, exchanges or cancellation on any online or in-house purchase. Please refer to ACCC guidelines for further details on product faults or damaged goods. Our team are on hand to make sure you have the best possible service. If you have a question regarding a faulty product, please call us on 03 9654 1284, and leave an enquiry.

Ticketed Classes & Events

• Please refer to individual classes and event descriptions at https://whiskyandale.com.au/#hp-classes-events-tasting for full details on refunds, exchanges, change of date and cancellation enquiries.